Travel News

Third Episode For Travel Pros Of Baxter Media’s AI insights Is Coming on March 5

As the travel industry adapts to the profound changes brought about by artificial intelligence, Canadian Travel Press is at the forefront of this unprecedented change, interviewing top experts in the field.

Our live interview series AI Insights: Conversations with the Experts is now in its third episode and offers you an important conversation with Adrian Lopez, Head of AI for Corporate at Flight Center Travel Group.

“The vision is to make AI more humane and people more AI-friendly.”

In his exclusive interview with Editor-in-Chief Bob Mowat, Lopez introduced Flight Center Travel Group’s newest AI initiative, the AI Center of Excellence.

“Essentially, the Center of Excellence is a team within Flight Center Travel Group (FCTG) focused on driving AI initiatives and supporting other teams.” Lopez continued: “It’s like an AI ambassador; We are the group that teaches others and helps them develop prototypes.”

It’s a groundbreaking project of its kind that has made Lopez the best candidate for an in-depth live discussion to delve deeper into the empowering benefits of AI. and how it improves customer experience, employee productivity and more.

Register for AI Insights Part 3

This 30-minute live conversation between Mowat and Lopez will take place on Tuesday, March 5, at 1:00 p.m. EUROPEAN SUMMER TIME. To register for the webcast, click here.

The travel industry is poised to adopt another market-defining technology. Now more than ever, travel professionals are either at a loss or jumping into the future with both feet.

The AI Insights series is our encouragement to embrace the latter – a future where technology enables travel professionals to provide best-in-class service to their customers, expand our problem-solving capabilities, and increase efficiency through automation.

Catch Up On Parts 1 and 2 of AI Insights

In the first episode from September 2023, Caroline Bremner from Euromonitor International discussed how to manage digital disruption and presented key results from her research on the increased use of AI in travel.

SAP Concur’s Brian Hace provided an inspirational reminder in the second part of the series that AI is “an accelerator… something that allows us to deliver value to our customers faster.” Hace pulled back the curtain to reveal real-world case studies and creative applications for AI.

To catch up on the series before part three arrives on March 5, watch highlights from the first two conversations in this 20-minute video:

These resources won’t cost you a dime and are aimed at providing you with the latest information you need for the future of travel, where AI plays a critical role in your success.

Lopez summed it up perfectly in his interview with CTP: “I don’t think there is a winner and a loser between humans and AI. But I think there might be a difference between people who don’t use AI and people who do.”

About author

Articles

Hayes, a travel writer, crafts tales that transport readers across the globe. His stories are more than descriptions; they’re experiences, filled with rich details and personal insights. With Hayes, every destination becomes an adventure. Join him, and see the world through his words, one journey at a time.
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